“Satisfied customers aren’t good enough…. we want RAVING FANS!”
Ken Blanchard and Sheldon Bowles hit the nail on the head with this approach to customer service and we strive to be just like them!
“Rob has been incredible to work with. He has great real estate knowledge and his communication skills are incredible. I always knew where my sale stood and Rob kept me informed of the things he was doing to sell my home. He has helped buy and sell multiple homes and I have sent him referrals who have been very happy as well.”
–Mike T. (2020)
“Rob Brown provided professional and courteous service with the selling of my Woodbury town home. Giving guidance and advice throughout the process from getting my home in show condition but even providing resource information including selling tips and contractor contact information to help get the home ready. Not only did he exceed my satisfaction, but I believe the buyer’s as well all the way through the closing of the sale. The experience could have been a stressful one, but his calm confidence provided a fast efficient selling experience. Thanks Rob.”
–Jeff D. (2020)
“Absolutely the best in the business!! Rob has been there every step of the way, taking care of everything! The only one I would work with! Calendars, Visual remembrance. Rob was great realtor and person to work with. It was a great experience.”
–Rebecca & Nils S. (2020)
“Professional and experienced, highly recommend!”
— Connie B. (2020)
“The combination of Rob’s expertise in structural and building criteria and Caran’s knowledge of the paperwork and procedures to complete my purchase were outstanding. I have a more-than-full-time job which required we do most of the work online and by phone. We met for the showing of the house, the inspection before sale and finally the closing. That was it; and things were flawless. Caran’s attention to detail and follow up were an asset for me, my lender, my insurance agent plus the title office and more! I’m a satisfied customer and then some. Let me know and I’ll be a referral machine! Thanks so much to Rob and Caran.”
— Jim S., St. Paul (2019)
“We want to thank you again for all you did for us to make the selling of our house sell so quickly. With all the ups and downs we had, you kept us on the upbeat. Caran and Rob were great also. We think it was Rob’s Subway sandwiches with the onion’s that made the house feel like home right away to the new buyers. Again, a great big thank you to the three of you. We will be passing the names of all three of you on to future sellers. With love and blessings…”
— Tom & Pat O., Lake Elmo
“There is no one else we would have asked to help us with this journey. Knowing Rob and Caran had our best interest at heart was evident in their diligence and care.”
— Amanda Q, Hastings, MN
“Rob and Caran are a great team to have in your corner during the home buying process. They made sure to always be available to answer questions and go the extra mile to make sure we comfortable. Whether it was showing us homes in the middle of a blizzard or putting in extra hours to ensure our busy schedule and tight timeline would work out, their dedication and patience was matched only by their extensive knowledge of the Real Estate Industry. Working with Rob and Caran was like working with family and I would recommend them to anyone thinking of buying or selling a home.”
–Matt Q, Hastings, MN
